Playgroup Policy
1. Registration
To begin, parents are kindly asked to complete a Waiver and Consent Form. This helps us get to know your child and prepare for a smooth and welcoming start.
2. Packages
To support each family’s schedule, we offer hour-based packages in
1-hour
6-hour (valid for 1 month)
10-hour (valid for 2 months)
20-hour (valid for 3 months)
Credit validity depends on the selected package and will be communicated clearly at the time of enrollment.
All packages are non-refundable and non-extendable.
3. Pick-up & Drop-off
We kindly encourage on-time drop-off and pick-up to help children settle in comfortably and support a smooth routine for everyone.
We understand that delays can happen. If you anticipate being late, please let us know as soon as possible. A late pick-up fee of 300 THB may apply for delays exceeding 15 minutes, depending on the circumstances. To ensure your child’s safety, only the person listed on the pick-up sticker will be allowed to check them in or out.
4. Health and Safety
We regularly clean and sanitise classrooms, shared materials, and high-touch areas to keep our space safe and welcoming.
If your child is feeling unwell, we kindly suggest keeping them home to rest and recover comfortably.
5. Behaviour & Wellbeing
We gently encourage kindness, sharing, and respectful play. If a child shows signs of distress or aggressive behaviour that affects the safety or comfort of others, our team will respond with care and compassion, and contact parents if early pick-up is needed.
6. Payment Terms
We accept the following payment methods:
Domestic Credit or Debit Card
International Credit or Debit Card
Thai QR code payment
WeChat Pay and Alipay